Exam MS-700: Managing Microsoft Teams Study Guide

Two days ago, I took MS-700: Managing Microsoft Teams exam and passed with a good score. With this blog post, I would like to share my experience, provide some study resources and give some tips to hopefully show the direction to what to focus on when studying for this exam.

If you have been dealing with Microsoft Teams you can pass with a bit of additional study. For my case, I have been managing Microsoft Teams for a while and with a couple of days of light study, I was able to pass with a high score. However please keep in mind that everyone may learn at a different pace and how much you need to study is related to how much you already know.

As you already might know, Microsoft exams require a minimum score of 700 to pass. This exam is giving you 180 minutes for around 40 questions. (Number of questions might change.) I had two case studies and each case study included 4 questions. The first case study was at the beginning of the exam and the second was at the very end.

Following resources good for studying to this exam:

• https://docs.microsoft.com/en-us/MicrosoftTeams/Microsoft-Teams Everything you need to know is here.
• https://docs.microsoft.com/en-us/learn/paths/m365-manage-team-collaboration/ and
• https://docs.microsoft.com/en-us/learn/paths/m365-teams-upgrade/ Last two are the official study path. I strongly recommend going over these two paths. Keep in mind that test questions within these paths are more basic comparing to the real exam.
• https://www.youtube.com/channel/UCs2IXBqperxWVe2ozrr3Gdg Coffee in the Cloud Youtube channel is a great resource when it comes to learning Microsoft Teams.

Following topics are included in the exam, and I am providing below my notes and exam tips based on my experience for each section.

Plan and Configure a Microsoft Teams Environment (45–50%)

Upgrade from Skype for Business to Microsoft Teams

• choose an appropriate upgrade path and coexistence mode to meet specific requirements
• plan and troubleshoot meeting migration
• configure Microsoft Teams upgrade notification and meeting app choices
• configure coexistence mode for the organization and per-user

Exam tip: It is important to know all the coexistence modes and how to set them up for the entire organization and a single user. Following pages are good for studying the topics.

Plan and configure network settings for Microsoft Teams

• plan for successful network deployment by using Network Planner
• calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and live events
• assess network readiness by using the Network Testing Companion
• configure network ports and protocols used by Microsoft Teams client application
• configure media optimizations by using QoS

Exam tip: You should familiarize yourself to Network Planner within Teams Administration Center. I downloaded and tested Network Companion in order to know what is it used for. It is important to know which ports needed for Microsoft Teams (audio/video).

Implement Governance and Lifecycle Management for Microsoft Teams

• create team templates
• set up policies for Office 365 Groups creation
• configure Office 365 Groups for Microsoft Teams classifications, expiration policy, and naming policy
• archive, restore, and delete a team

Configure and manage guest access

• configure guest users for Microsoft Teams
• configure guest permissions for a team
• configure meeting, messaging, and calling options for guests
• remove guests
• manage Azure AD access review for guests
• configure guest access from Azure AD portal

Exam tip: Understanding guest access is important. What is the difference of guest access between external access (federation)? How to limit guest access?

Manage security and compliance

• assign Microsoft Teams Admin roles

Exam tip: Teams RBAC is important to understand. If you would like to apply the principle of least privilege, what roles you can use within Teams?

• create and manage compliance features, including retention and sensitivity policies
• create security and compliance alerts for Microsoft Teams

Exam tip: How can you create a custom alert?

• create an information barrier policy

Exam tip: What are information barriers being used for?

• interpret security reports for Microsoft Teams

Deploy and manage Microsoft Teams endpoints

• deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop),MacOS, and mobile devices

Exam tip: If you would like to deploy Microsoft Teams for your entire organization, how can you do it?

• manage configuration profiles
• manage device settings and firmware
• configure Microsoft Teams Rooms

Exam tip: As an admin, you might always have a need to configure a room to auto accept meetings.

Monitor and analyze service usage

• interpret Microsoft Teams usage reports
• interpret Microsoft 365 usage reports
• optimize call quality by using Call Analytics
• analyze organization-wide call quality by using Call Quality Dashboard

Manage Chat, Calling, and Meetings (30–35%)

• configure messaging policies
• manage external access

Exam tip: Overall messaging policies are very important.

• manage channels for a team
• manage private channel creation policies
• manage email integration
• configure external access for SharePoint and OneDrive for Business

Exam tip: How can you limit external access? Allow, block or only allow specific domains?

• manage cloud file storage options for collaboration

Manage meeting experiences

• configure meeting settings
• create and manage meeting policies

Exam tip: Meeting policies are very important.

• configure settings for live events
• create and manage policies for live events
• configure conference bridge settings

Manage phone numbers

• recommend a PSTN connectivity solution based on specific business requirements
• order phone numbers
• manage service numbers
• add, change, or remove an emergency address for your organization
• assign, change, or remove a phone number for a user
• manage voice settings for users

Manage Phone System

• manage resource accounts
• Create and configure call queues
• create and configure auto attendants

Exam tip: Call queues and auto attendance features are important to look at.

• manage call park policies
• manage calling policies
• manage caller ID policies
• interpret the Direct Routing health dashboard

Manage Teams and App Policies (20–25%)

Manage a team

• create a team
• upgrade an existing resource to a team

Exam tip: What resources can be upgraded to a Team?

• manage privacy levels for a team
• manage org-wide teams

Manage membership in a team

• manage users in a team
• configure dynamic membership

Exam tip: If you would like to dynamically add people to a certain Team, how can you accomplish that?

• manage access review for team members

Implement policies for Microsoft Teams apps

• create and manage app permission policies
• create and manage app setup policies

Exam tip: It is very important to understand app permission policies and app setup policies. Also, it is important to understand how a specific policy can override a global policy.

Best way to learn is by doing. Reading, taking notes, watching videos will take you to some point. However, nothing matches with actually configuring all those bullet points above to maximize your retention. That is why I recommend spinning up a demo tenant and playing around while learning.